Privacy Policy
Effective Date: July 18, 2026
Welcome to Honest Water Co. By accessing our website or using our products and services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
Red Rock Distributors, LLC d/b/a Honest Water Co (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request information, request a quote, use our services, or communicate with us.
Information We Collect
We collect information you provide directly to us, such as your:
Name
Email address
Phone number
Physical address
Information about your water filtration needs
You may provide this information when you request a quote, submit an inquiry, contact us, communicate through our website chat widget, schedule a service, or request information about our products and services.
We may also collect certain information automatically, such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
SMS Opt-In and Communication
We may provide the option to receive SMS/text messages related to your inquiries, requested information, appointments, installations, services, and customer support.
How to Opt In
You may opt in to receive SMS messages by providing your phone number through an applicable communication method, including the LeadConnector chat widget, where the applicable SMS disclosure and consent language is presented.
What to Expect
Messages may relate to:
Responses to your inquiries
Requested water filtration information
Quote-related communication
Appointment reminders
Installation updates
Service updates
Customer support
Message frequency varies based on your interaction with us.
Support and Opt-Out
You may reply STOP at any time to unsubscribe from SMS messages. For assistance, reply HELP or contact us at [email protected].
Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase.
How We Use Your Information
We use your information to:
Respond to your inquiries
Provide requested quotes and information
Schedule appointments and installations
Provide customer service and support
Communicate service-related updates
Maintain business records
Improve our website, products, and services
We use your mobile number for the purposes for which you provided consent and as otherwise permitted by applicable law.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with service providers and subcontractors who help us operate our business and provide support services, such as website hosting, CRM systems, customer service, scheduling, and communication services.
Strict SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with third parties, except as necessary for aggregators and providers of text messaging services to facilitate the requested messaging service.
We may also disclose information when required by law or legal process.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information.
However, no method of transmission over the internet or wireless network is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Cookies and Tracking
We use cookies and similar technologies to improve website performance, understand user behavior, analyze website traffic, and improve our services.
You can adjust your browser settings to block or restrict cookies, although some website features may be limited.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The Effective Date at the top of this page indicates when this Privacy Policy was most recently updated.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Red Rock Distributors, LLC d/b/a Honest Water Co
Email: [email protected]
Phone: (435) 990-7404
Address: 5755 S Cardinal Wing Drive, St. George, UT 84790, United States
We are a family run business
Founded on the promise of purity, Honest Water Co is a family-owned business dedicated to providing Utah homes with the highest quality water filtration systems. Our commitment to health, wellness, and sustainability drives us to deliver clean, safe water solutions that you can trust.
Honest Water Co
(435)990-7404
5755 S Cardinal Wing Drive, St. George, Utah 84790, United States
© 2026 Red Rock Distributors, LLC d/b/a Honest Water Co Utah. All Rights Reserved.